Terms & Conditions – RealtyOutreach.com

2. Purpose

2.1 Scope and Objectives

These Terms of Use outline the conditions under which Users may purchase, access, and utilize Data from RealtyOutreach.com (“Website”). The Terms define the respective rights, obligations, and responsibilities of both RealtyOutreach.com (“Company”) and the User (“User”) to ensure transparency, legal compliance, and the proper use of the Data provided.

RealtyOutreach.com operates as a business-to-business (B2B) data provider, offering realtor email lists and contact databases to support marketing, sales, and outreach efforts for real estate professionals, agencies, and other businesses. By agreeing to these Terms, Users acknowledge their understanding of the nature of the Data provided and agree to use it strictly in accordance with applicable laws and ethical business practices.

Users must ensure that any use of the Data complies with all relevant email marketing regulations, including but not limited to the CAN-SPAM Act, GDPR (if applicable), and other data protection and anti-spam laws governing the User’s jurisdiction.

2.2 Digital Delivery and Product Access

All Data purchased through the Website is delivered exclusively in a digital format. Upon successful payment and order confirmation, Users receive a downloadable link or an email containing access to the purchased files. The Company does not offer physical shipments or hard-copy deliveries of its Data.

Users should review the specific product descriptions on the Website before making a purchase to understand the type of Data being provided. The available Data includes, but is not limited to:

• Realtor email lists by state, city, or county
• Nationwide real estate agent contact databases
• Real estate agency email lists
• Custom-curated lists based on User-defined criteria

Once the Data is delivered, Users are responsible for securely storing and managing the files. RealtyOutreach.com is not liable for any loss, corruption, or unauthorized access to the Data once it has been provided to the User.

2.3 No Guarantee of Outcomes

While RealtyOutreach.com strives to maintain high data accuracy and deliverability, the Company does not guarantee specific outcomes from the use of the purchased Data. The effectiveness of the Data in marketing or business development efforts depends on multiple factors, including how the User implements email outreach strategies, compliance with industry regulations, and external market conditions.

By proceeding with a purchase, the User agrees that the Company is not responsible for any direct or indirect business results, including but not limited to response rates, sales conversions, or engagement levels resulting from the use of the Data.

3. User Responsibilities

3.1 Compliance with Laws and Regulations

By accessing and using RealtyOutreach.com (“Website”) and purchasing any Data from the Company, the User agrees to comply with these Terms and all applicable laws, regulations, and industry standards. The User acknowledges their responsibility to adhere to all legal requirements related to data usage, marketing practices, and consumer privacy.

Specifically, the User agrees to comply with:

• The CAN-SPAM Act of 2003: This U.S. law regulates email marketing practices to prevent unsolicited commercial emails (spam). The User must ensure that any email communications using the purchased Data follow CAN-SPAM guidelines, including providing recipients with an opt-out option, using accurate header information, and avoiding deceptive subject lines.
• General Data Protection Regulation (GDPR): If the User conducts business in the European Economic Area (EEA) or interacts with EEA residents, they must comply with GDPR requirements regarding data privacy, consent-based email marketing, and secure handling of personal information.
• Telemarketing Sales Rule (TSR) and Do Not Call (DNC) Registry: If the User engages in phone marketing using Data that contains phone numbers, they must comply with U.S. telemarketing laws, including adhering to national and state-specific Do Not Call registries.
• Other Relevant Privacy and Marketing Laws: The User must comply with all applicable local, state, federal, and international laws regulating email marketing, fax marketing, customer solicitation, and data protection based on their geographical location and the location of the recipients they contact.

The Company provides Data for business outreach and marketing purposes only. However, it is solely the User’s responsibility to ensure that their use of the Data aligns with legal and ethical business practices. Any misuse of the Data that violates regulations may result in legal consequences, for which the Company bears no liability.

3.2 User Account Security and Responsibility

Users are required to maintain the confidentiality of their account credentials, including usernames, passwords, and other sensitive login information. The User agrees that they will not share their account details with third parties or allow unauthorized individuals to access their account.

If the User suspects or becomes aware of any unauthorized access, breach, or misuse of their account, they must immediately notify RealtyOutreach.com to take appropriate security measures. The Company is not liable for any loss, damage, or unauthorized activities conducted under a User’s account if the security breach results from negligence or failure to safeguard login credentials.

The User is solely responsible for all actions, transactions, and activities conducted under their account, whether performed by themselves or by unauthorized third parties due to inadequate security practices. The Company reserves the right to suspend or terminate any account found to be involved in fraudulent, illegal, or unethical activities.

3.3 Business Registration and Authorization

If a User registers an account or makes a purchase on behalf of a business, company, or organization, they affirm that they have the legal authority to act on behalf of the entity they represent. This includes the authority to accept these Terms, make purchases, and manage Data in accordance with the business’s policies and applicable laws.

The User agrees that all actions taken on behalf of their organization are legally binding and that they are responsible for ensuring compliance with these Terms. If a User falsely represents an organization or engages in unauthorized transactions, they may be subject to legal consequences.

4. Company’s Rights and Liabilities

4.1 Compliance with Data Regulations and User Responsibility

The Company makes every reasonable effort to comply with all relevant data privacy laws, regulations, and industry best practices applicable to the collection, storage, processing, and distribution of the Data. These regulations may include, but are not limited to, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other federal, state, or international data protection laws. The Company follows industry-standard procedures to validate, maintain, and update its database to promote compliance with such regulations.

However, while the Company takes significant steps to ensure compliance, it does not provide any express or implied warranty or guarantee regarding the absolute accuracy, completeness, reliability, or continued compliance of the Data. Data accuracy may be influenced by various external factors, such as changes in individuals’ contact details, regulatory modifications, or limitations in publicly available information sources.

Furthermore, it is the sole responsibility of the User to ensure that their acquisition, handling, and utilization of the Data adhere to all applicable laws and regulations. The User acknowledges that laws governing data privacy, email marketing, and consumer protection may vary by jurisdiction, and they are responsible for verifying that their intended use of the Data aligns with all relevant legal requirements in their specific region or industry.

By using the Data, the User assumes full accountability for ensuring legal and ethical compliance, including, but not limited to:

• Obtaining the necessary consents and permissions (if required) before contacting individuals.
• Adhering to anti-spam laws such as CAN-SPAM Act (U.S.), GDPR (EU), or CASL (Canada) when sending marketing emails.
• Avoiding unauthorized data sharing, resale, or any actions that may violate privacy rights.
• Ensuring compliance with do-not-call registries and opt-out requests, where applicable.

Failure to adhere to these legal obligations may result in legal consequences, penalties, or reputational damage for the User. The Company explicitly disclaims any responsibility for the User’s misuse or unlawful handling of the Data.

4.2 Limitation of Liability for Data Usage

The Company shall not be held liable for any direct, indirect, incidental, consequential, or special damages, losses, claims, or liabilities that arise from the User’s acquisition, processing, or use of the Data. This includes, but is not limited to:

• Financial losses due to inaccurate or outdated Data.
• Legal penalties or fines resulting from non-compliance with data protection laws.
• Reputational damage due to improper or unethical marketing practices.
• Any claims made by third parties regarding privacy violations or data misuse.

The User acknowledges and accepts that they use the Data at their own risk and that the Company provides the Data on an "as-is" and "as-available" basis without any warranties of accuracy, fitness for a particular purpose, or uninterrupted availability.

4.3 User’s Obligation to Indemnify the Company

The User agrees to fully indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, and partners from any legal claims, disputes, liabilities, damages, costs, expenses, or penalties (including reasonable attorney fees) that may arise due to the User’s use, misuse, or non-compliant handling of the Data.

This indemnification applies to:

• Lawsuits or claims from third parties alleging violations of privacy rights, unauthorized communications, or spam-related infractions.
• Government investigations, audits, or enforcement actions related to the User’s failure to comply with data protection laws.
• Any financial obligations, settlements, or damages incurred by the Company due to the User’s actions.

The User acknowledges that this indemnification clause is a fundamental condition of their access to the Data and that any breach of data compliance laws is their sole responsibility.

5. License and Restrictions

5.1 License Grant and Usage Rights

The Company hereby grants the User a limited, non-exclusive, non-transferable, and revocable license to access and use the Data strictly in accordance with the terms and conditions outlined in this Agreement. This license does not grant ownership of the Data to the User but rather permits them to utilize the Data for their lawful business or marketing activities, provided they remain in full compliance with all applicable laws and regulations.

This license is non-exclusive, meaning that the Company may continue to sell or license the same Data to other users, and it is non-transferable, meaning that the User may not sublicense, assign, or transfer their rights to any other party without explicit written permission from the Company.

The User acknowledges that this license is provided strictly for business-to-business (B2B) marketing, research, lead generation, or other professional outreach activities. Any unauthorized use of the Data beyond the scope of this license will constitute a material breach of this Agreement and may result in legal consequences, including termination of access to the Data and potential legal action.

5.2 Prohibited Uses of the Data

To protect the integrity of the Data and the Company’s business interests, the User expressly agrees not to engage in any of the following prohibited activities:

A. Reselling, Distributing, or Publishing the Data

The User may not resell, lease, distribute, sublicense, share, or otherwise make the Data available to any third party, whether for commercial gain or otherwise. This prohibition applies to all forms of redistribution, including:

• Selling or offering the Data for sale on any online marketplace or platform.
• Publishing the Data on public forums, websites, social media platforms, or any other publicly accessible medium.
• Sharing the Data with unauthorized individuals, businesses, or entities without prior written consent from the Company.

Any attempt to redistribute or sell the Data will result in immediate termination of the User’s license and may lead to legal action for breach of contract and intellectual property infringement.

B. Prohibited Uses for Regulated Activities

The User may not use the Data for purposes that are strictly regulated under federal, state, or international laws, including but not limited to:

• Consumer Credit Evaluation – The Data may not be used to assess an individual's creditworthiness or determine eligibility for credit products under the Fair Credit Reporting Act (FCRA) or similar laws.
• Insurance Underwriting – The User may not use the Data to evaluate or determine eligibility for insurance policies, pricing, or risk assessments.
• Employment Screening – The Data is not permitted for background checks, hiring decisions, or employment verification purposes.
• Tenant Screening – The User may not use the Data to assess rental applicants or determine lease eligibility.

Use of the Data in these restricted areas may result in severe legal and financial consequences, including regulatory penalties and legal liability.

C. Competing with the Company’s Business

The User agrees not to use the Data in any manner that competes with, undermines, or directly conflicts with the Company’s business interests. Prohibited competitive activities include but are not limited to:

Using the Data to create, develop, or enhance a similar or competing email list, database, or lead generation service.

Using the Data to solicit the Company’s customers or prospects for a competing business.

Reverse engineering, scraping, or systematically extracting portions of the Data to replicate or compete with the Company’s offerings.

Any attempt to use the Data for competitive purposes will be considered a material breach of this Agreement and may lead to immediate revocation of access as well as legal action.

5.3 Company’s Right to Monitor Data Usage

To ensure that the Data is being used in compliance with these Terms, the Company reserves the full and unrestricted right to monitor, audit, and review the User’s utilization of the Data. This includes, but is not limited to:

• Conducting periodic compliance checks.
• Implementing digital tracking mechanisms to prevent unauthorized distribution or resale.
• Investigating any reports or suspicions of misuse.
• Requesting proof of compliance with applicable laws and regulations.

If the Company determines, at its sole discretion, that the User has violated any of the restrictions outlined in this Agreement, it reserves the right to immediately suspend or terminate the User’s access to the Data without notice or refund. Additionally, the Company may pursue legal remedies, including financial penalties, claims for damages, or injunctive relief to prevent further unauthorized use.

6. Purchase Policy

6.1 Final Sale and Non-Refundable Policy

All sales of Data made by the Company are considered final and non-refundable. By completing a purchase, the User acknowledges and agrees that they are entering into a legally binding contract with the Company. The User understands that once payment is processed, they do not have the right to request a refund, cancellation, or chargeback, except as explicitly stated in Section 6.5 regarding email validity.

The Company provides Data in digital format, and due to the nature of data transactions, all purchases are final. The Company does not offer refunds, exchanges, or credits for:

• Change of mind after purchase.
• Incorrect selection of a Data package.
• Lack of usage or inability to use the Data for any reason.
• Any subjective dissatisfaction with the Data, except where specific refund conditions apply under Section 6.5.

The User is responsible for thoroughly reviewing all product descriptions, sample data (if provided), and any terms before making a purchase. By proceeding with a transaction, the User fully accepts these terms and understands that refunds will not be granted under normal circumstances.

6.2 Available Purchase Options

The Company offers a variety of purchasing models to accommodate different business needs. Users may choose from the following payment structures:

A. One-Time or Pay-As-You-Go Purchases

Users can purchase individual Data sets on a one-time basis without any ongoing commitment. This model allows flexibility for those who require specific Data lists without subscribing to a recurring service.

B. Prepaid Credit Packs for Future Purchases

Users may opt to buy prepaid credit packs, which can be redeemed for Data purchases at a later time. These credit packs provide an alternative to direct purchases and may offer volume-based discounts. Credits are non-refundable and must be used within the designated validity period.

C. Subscription Plans with Recurring Billing

The Company provides subscription-based access to Data, where Users pay a recurring fee for continued access to updated lists. Subscriptions may be billed on a monthly, quarterly, or annual basis, as specified at the time of signup. Subscription cancellations are subject to the terms outlined in Section 6.3.

D. Ready-Made Databases with a Fixed Number of Contacts

Users may purchase pre-compiled, ready-made databases that contain a specific number of contacts. These databases are delivered instantly upon payment, ensuring immediate access. Each purchase type has its own specific terms, and Users are responsible for selecting the most suitable option for their business needs.

6.3 Subscription Terms and Conditions

For Users who opt for a subscription plan, the following terms apply:

• Automatic Billing: Subscription fees are automatically charged at the agreed billing frequency (e.g., monthly, quarterly, or annually) using the payment method provided at the time of purchase.
• Full Payment Responsibility: The User agrees to pay the entire subscription amount for the selected period, regardless of whether they use the Data or not.
• No Refunds for Unused Credits or Canceled Subscriptions: If a User cancels their subscription before the end of the billing cycle, they will not receive a refund for any unused portion of their plan. Prepaid subscription fees are non-refundable.
• Failure to Make Payments: If a User fails to complete a scheduled payment, the Company reserves the right to:
  • Suspend or terminate the User’s access to the Data.
  • Initiate legal action to recover any unpaid amounts.
  • Report the unpaid balance to credit bureaus or collection agencies

By subscribing to a plan, the User agrees to abide by these terms and takes full responsibility for maintaining their account in good financial standing.

6.4 Payment Processing and Third-Party Providers

All payments are securely processed through third-party payment providers, such as PayPal, Stripe, or other authorized processors. The Company does not store or process payment information directly and relies on these third parties to handle financial transactions.

Since the Company does not control payment processing systems, it is not liable for:

• Delays, errors, or failures in processing payments
• Unauthorized transactions resulting from security breaches at the payment provider’s end.
• Payment disputes, chargebacks, or declined transactions.

If the User encounters payment issues, they must contact the payment processor directly for resolution. The Company will provide reasonable assistance but holds no responsibility for payment failures beyond its control.

6.5 Refund Policy for Email Validity Issues

The Company maintains a strict non-refundable policy for all Data sales. However, an exception is made exclusively for email validity issues, ensuring that Users only pay for valid email addresses.

1. Validity Threshold

• If more than 5% of the purchased email addresses are found to be invalid (e.g., non-existent, improperly formatted, or undeliverable due to incorrect structure), the User may request a data replacement or partial refund.

2. Verification Process

• The User must provide proof of invalid emails, such as reports from a third-party email verification service confirming that the affected emails are invalid.
• The Company reserves the right to independently verify the invalidity of the emails before processing any replacement or refund.

3. Resolution Options

• Primary Option: The Company will first replace the invalid emails with valid ones from its updated database.
• Refund Option: If a replacement is not possible, the Company will issue a pro-rated refund for the percentage of invalid emails exceeding the 5% threshold.

4. Scope of Refunds

• The refund or replacement applies only to the portion of the email list that exceeds the 5% invalidity threshold.
• No refunds will be granted for the entire database or for reasons unrelated to email validity.

5. What is NOT Covered

The Company provides email addresses that are valid at the time of purchase based on industry-standard validation methods. However, certain factors beyond the Company’s control may affect deliverability. As such, the following cases are not eligible for refunds:

• Email Deliverability Issues: A valid email may still result in a bounce or non-delivery due to external factors that are not related to its validity. The Company does not guarantee that all emails will be successfully delivered
• Server-Side Issues: If the User’s email-sending domain or SMTP server has a poor sender reputation, is blacklisted, misconfigured, or flagged as spam, valid emails may still fail to reach recipients. This is beyond the Company’s control.
• Soft Bounces & Spam Filtering: Emails that bounce due to full inboxes, spam filters, temporary server issues, or recipient blocking are not considered invalid.
• User-Specific Factors: If emails fail due to the User’s email-sending practices, such as sending large volumes without warming up the domain, using low-quality content, or failing to meet email authentication standards (SPF, DKIM, DMARC), the Company holds no responsibility for deliverability.

By purchasing an email list, the User accepts these refund conditions and acknowledges that refunds or replacements apply strictly to email validity issues exceeding 5%, not general email deliverability or engagement concerns. The Company provides valid data, but email performance depends on multiple factors that are the User’s responsibility.

7. Intellectual Property Rights

7.1 Ownership and Protection of Website Content

The Company maintains full and exclusive ownership of all content displayed on its official Website, including but not limited to software, graphics, visual elements, website design, logos, trademarks, written content, and any other intellectual property. All such materials are legally protected under applicable copyright laws, trademark laws, and intellectual property regulations in the United States and other jurisdictions.

By accessing and using the Website, the User acknowledges that all rights, titles, and interests in and to the Website and its content remain the sole property of the Company. The User further agrees to respect these ownership rights and not to engage in any activity that infringes upon the Company’s intellectual property.

A. Prohibited Actions Regarding Website Content

The User is strictly prohibited from engaging in any of the following activities without obtaining prior written permission from the Company:

• Copying or Reproducing Website Content: Users may not duplicate, replicate, or reproduce any portion of the Website’s content, including but not limited to its text, images, logos, graphics, layout, or downloadable resources.
• Distributing or Sharing Content: Users may not distribute, transmit, or share any part of the Website’s content with third parties through any online or offline medium, including social media, email, file-sharing services, or commercial platforms.
• Modifying or Altering Content: Users may not alter, edit, remix, or create derivative works from the Website’s content in any form, including modifying logos, software scripts, or design elements.
• Using Content for Commercial Purposes: Users may not exploit any part of the Website’s content for personal financial gain, business use, or competitive advantage without explicit authorization.

B. Consequences of Unauthorized Use

Any unauthorized use, reproduction, or distribution of the Website’s content constitutes a direct violation of the Company’s intellectual property rights and may result in the following legal consequences:

• Cease and Desist Order: The Company may issue an official demand requiring the User to immediately stop any unauthorized use.
• Legal Action: The Company reserves the right to take legal action, which may include financial penalties, injunctions, and claims for damages.
• Account Termination: If the User is found to be in violation, the Company may suspend or permanently ban their access to the Website and its services.

The Company is committed to protecting its intellectual property and will actively monitor, report, and enforce its rights against any violations.

7.2 Prohibited Actions Related to Website Security and Integrity

The Company strictly prohibits any User from attempting to disrupt, manipulate, or interfere with the Website’s functionality, security, or operation. Any unauthorized attempt to access, modify, reverse-engineer, or damage the Website is considered a serious violation of these Terms and may lead to immediate legal consequences.

A. Specific Prohibited Activities

Users may not engage in the following actions:

• Unauthorized Access: Users must not attempt to gain access to restricted areas of the Website, including backend systems, databases, administrative panels, or secure servers.
• Reverse Engineering: Users are prohibited from analyzing, decompiling, disassembling, or otherwise attempting to extract or manipulate the Website’s source code, software algorithms, or security protocols.
• Hacking or Exploiting Vulnerabilities: Users must not attempt to exploit, probe, or test for security weaknesses in the Website, including injecting malicious code, conducting phishing attacks, or launching denial-of-service (DDoS) attacks.
• Automated Access Attempts: Users may not use bots, scripts, scrapers, or other automated tools to crawl, index, or collect data from the Website in a manner that violates the Company’s terms.
• Data Tampering: Users may not attempt to alter, modify, or manipulate the Website’s database, user information, or any digital assets stored on the Company’s platform.

B. Consequences of Unauthorized Actions

Any violation of the above security provisions will be treated as a serious offense and may result in:

• Immediate Termination of Access: The Company reserves the right to immediately block, suspend, or terminate a User’s access if any suspicious activity is detected.
• Legal Prosecution: The Company may take legal action, including criminal and civil penalties, against any User who engages in hacking, unauthorized access, or other malicious activities.
• Reporting to Authorities: If a User is found engaging in illegal activities that comprise the Website’s security, the Company may report the incident to law enforcement agencies, cybersecurity firms, or regulatory authorities.

The Company prioritizes the security and integrity of its digital assets and actively monitors for potential threats. Any unauthorized interference with the Website’s security systems will be met with swift and decisive action.

8. Modifications to Terms

8.1 Right to Modify and Update Terms

The Company reserves the full and unrestricted right to modify, amend, or update these Terms and Conditions at any time without prior notice to Users. Changes may be made to reflect updates in legal requirements, industry regulations, business operations, product offerings, pricing structures, or security measures.

The Company’s authority to revise these Terms is essential to ensuring compliance with evolving laws, improving services, and maintaining the integrity of the Website.

A. When and How Changes Take Effect

• Any modifications to these Terms become immediately effective upon publication on the Company’s official Website.
• The Company is not required to provide advance notification of changes, though it may choose to do so at its discretion via email, website banners, or in-app notifications.
• It is the User’s responsibility to regularly review the Terms to stay informed about any modifications.

B. Common Reasons for Updates

The Company may update these Terms for various reasons, including but not limited to:

• Legal and Regulatory Compliance – To align with new laws or government-imposed policies on data privacy, consumer protection, or digital security.
• Business Model Changes – To reflect new services, pricing models, licensing policies, or business restructuring.
• Technological Advancements – To accommodate website enhancements, security improvements, or system updates
• User Experience and Operational Adjustments – To clarify policies, correct errors, or improve user interactions based on feedback.

By continuing to use the Website, Users acknowledge that these Terms may change periodically and agree to remain compliant with the latest version.

8.2 User Acceptance of Updated Terms

By continuing to access, browse, or use the Company’s Website and services after any modifications have been made to these Terms, the User is automatically deemed to have accepted the updated Terms.

A. What Constitutes Acceptance?

• Any form of continued Website interaction, including:
  • Logging into an account.
  • Downloading data or making purchases.
  • Submitting inquiries or using customer support.
  • Browsing the Website beyond the homepage.
• The User acknowledges that their ongoing use of the Website constitutes an explicit agreement to the revised Terms.

B. User Responsibility to Stay Informed

• Users must periodically review the Terms and Conditions to ensure they are aware of any changes
• If a User disagrees with any modifications, they must immediately cease using the Website and its services.
• The Company is not obligated to remind Users of updates beyond publishing them on the Website.

C. No Retroactive Exceptions

• Any revisions to the Terms apply moving forward and do not retroactively affect transactions or agreements made under previous versions of the Terms.
• Users who completed purchases under prior versions must still comply with updated policies unless explicitly stated otherwise.

By continuing to use the Website, Users fully acknowledge and agree to be bound by the latest version of these Terms, regardless of whether they have reviewed the changes. If a User does not wish to accept the revised Terms, their only option is to discontinue use of the Website immediately.

9. Limitation of Liability

9.1 Limitation of Liability

The Company shall not be held responsible for any direct, indirect, incidental, special, punitive, or consequential damages resulting from the use, misuse, or inability to use the Website or the Data provided. By accessing and utilizing the Company’s services, the User expressly acknowledges and agrees that the Company is not liable for any financial losses, business disruptions, technical failures, or security breaches that may arise from such use.

The Company’s liability is strictly limited, and the User assumes full responsibility for their own actions and risks associated with using the Website and Data.

A. Specific Instances Where the Company Is Not Liable

The Company is not liable for any damages, losses, or liabilities arising from:

1. 1. Website or Data Usage:

   • The User is solely responsible for how they utilize the Website and purchased Data.
   • The Company does not guarantee that the Data will meet the User’s specific needs, business goals, or marketing expectations.
   • Any financial loss, missed opportunities, or reputational damage resulting from the use of the Data is entirely at the User’s own risk.

2. 2. Service Interruptions or Data Loss:

   • The Company does not guarantee uninterrupted access to the Website or continuous availability of its services.
   • Temporary outages due to server maintenance, technical errors, or unexpected system failures do not make the Company liable for any resulting business disruptions.
   • The Company is not responsible for any data loss, corruption, or unavailability caused by system failures, cyberattacks, or accidental deletions.

3. 3. Unauthorized Access to User Accounts:

   • Users are responsible for maintaining the confidentiality of their login credentials, passwords, and account details.
   • If a third party gains unauthorized access to a User’s account due to weak security practices or negligence, the Company is not liable for any resulting misuse, fraud, or financial loss.
   • The Company recommends implementing strong passwords, two-factor authentication (2FA), and security best practices to prevent unauthorized access.

4. 4. Errors, Viruses, or Security Breaches:

   • Although the Company takes security precautions, it cannot guarantee that the Website or Data will always be free of errors, malware, viruses, or cyber vulnerabilities.
   • Users are responsible for using updated security software, firewalls, and anti-virus protection when accessing the Website.
   • The Company is not liable for damages caused by viruses, hacking attempts, or system vulnerabilities that may impact a User’s device, data, or business operations.

By using the Website and purchasing Data, the User acknowledges that all associated risks are their own responsibility, and the Company shall not be held liable for any unexpected technical, financial, or legal consequences.

9.2 Disclaimer of Warranties

The Company provides the Website and Data strictly on an "as is" and "as available" basis, without any warranties or guarantees of any kind. This means that:

1. The Company makes no representations regarding the accuracy, completeness, reliability, or suitability of the Data for any particular purpose.
2. The User understands that Data quality may be affected by external factors, industry fluctuations, and third-party information sources, which are beyond the Company’s control.
3. The Company does not guarantee that:
   
   • The Website will be error-free, secure, or uninterrupted.
   • The Data will always be up-to-date, 100% accurate, or perfectly formatted for every business need.
   • The Website and its services will be compatible with all devices, browsers, or software.

A. No Implied Warranties

To the fullest extent permitted by law, the Company explicitly disclaims all implied warranties, including but not limited to:

• Merchantability: The Company makes no guarantees that the Data will be suitable for resale or business purposes.
• Fitness for a Particular Purpose: The Company does not warrant that the Data will be effective for any specific marketing strategy, business plan, or financial goal.
• Non-Infringement: The Company does not warrant that the User’s use of the Data will not violate third-party rights, including intellectual property laws.

The User acknowledges that they are solely responsible for evaluating and verifying the suitability of the Website and Data before making any purchase or business decision.

10. Suspension and Termination

10.1 Suspension or Termination of User Access

The Company reserves the full right and sole discretion to suspend, restrict, or permanently terminate a User’s access to the Website and its services without prior notice under specific circumstances. Such actions may be taken to ensure compliance with legal requirements, maintain the integrity of the Website, and protect the Company’s business interests.

A. Grounds for Suspension or Termination

The Company may take action against a User’s account and access if any of the following conditions apply:

1. Violation of These Terms:
   
   • If the User breaches any provisions outlined in these Terms and Conditions, including unauthorized use of Data, copyright violations, security breaches, or payment fraud, the Company has the right to immediately suspend or terminate access.
   • Repeated violations or failure to correct non-compliance after a warning may result in permanent account termination.
2. Legal or Security Risks Posed by the User:
   
   • If a User engages in activities that may result in legal liability for the Company, including violating data protection laws, spam regulations, or privacy laws, the Company reserves the right to revoke access.
   • If a User’s actions compromise the security of the Website, including but not limited to hacking attempts, reverse engineering, data scraping, or injecting malicious software, immediate termination will occur.
3. Discontinuation of the Service:
   
   • The Company retains the right to modify, reduce, or completely discontinue certain Website features, services, or the entire platform.
   • If the Company decides to cease its operations or transition its business model, it may suspend or terminate all active User accounts.
   • In such cases, Users will be notified if feasible, but the Company is under no obligation to maintain access for existing Users.

B. Consequences of Termination

• Once a User’s access has been suspended or terminated, they will no longer be able to log into their account, retrieve past purchases, or access the Company’s Data and services.
• Any active subscriptions or prepaid credits will not be refunded, as stated in the refund policy.
• The Company reserves the right to pursue legal action against Users whose actions result in damages, security breaches, or legal disputes.

By using the Website, the User agrees to comply with these Terms and acknowledges that the Company has the authority to suspend or terminate access at its discretion.

10.2 Modification or Discontinuation of the Website

The Company reserves the absolute right to modify, update, limit, suspend, or permanently discontinue any part of the Website or its services at any time and without prior notice.

A. Modification of Website Features

• The Company may alter the Website’s design, user interface, pricing structures, features, or product offerings at its discretion.
• Certain features or functionalities may be added, removed, or replaced without obligation to notify Users.
• Continued use of the Website after modifications constitutes acceptance of the changes.

B. Discontinuation of Services

• The Company reserves the right to shut down the Website permanently for any reason, including:

  • Business restructuring or closure.
  • Regulatory changes affecting operations.
  • Security concerns or technological limitations.
• In such cases, Users will not be entitled to refunds, compensation, or continued access to past purchases.

11. Dispute Resolution

11.1 Governing Law

These Terms and Conditions, along with any disputes, claims, or legal proceedings arising from the use of the Website, Data, or services provided by the Company, shall be governed by and construed in accordance with the laws of the State of New York, USA.

This means that:

• All legal matters related to these Terms shall be interpreted under New York State law, regardless of the User’s geographic location.
• If any provision of these Terms is deemed unenforceable under New York law, the remaining provisions shall continue to be fully valid and enforceable.
• The principles of conflict of laws shall not apply—this ensures that the laws of another state or country cannot override the legal framework established under New York law.

By agreeing to these Terms, the User explicitly acknowledges and accepts that New York law will govern all aspects of their relationship with the Company, including the purchase, use, and enforcement of these Terms.

11.2 Arbitration Agreement

Any dispute, controversy, or legal claim arising from or related to these Terms, the Website, or the Company’s services shall be exclusively resolved through binding arbitration in accordance with the rules and procedures set forth by the American Arbitration Association (AAA).

A. Arbitration as the Sole Dispute Resolution Method

• Arbitration replaces traditional court litigation—Users agree to waive their right to file lawsuits in court and instead resolve disputes through a neutral arbitrator.
• The arbitration process will be confidential, and decisions made by the arbitrator will be final and legally binding for both parties.

B. Arbitration Location and Governing Rules

• The arbitration proceedings shall be held in New York, NY, unless both parties agree to a different location.
• The arbitration shall be conducted under the rules established by the American Arbitration Association (AAA), ensuring that the process remains fair, impartial, and legally recognized.

C. Scope of Arbitration Agreement

This arbitration agreement applies to all legal claims related to:

• Disputes over purchases, refunds, or data accuracy.
• Claims related to intellectual property rights, website security, or contract enforcement.
• Any issue arising from the use of the Website, Data, or services.

By using the Website and purchasing Data, the User expressly agrees that all disputes will be handled exclusively through arbitration and not through lawsuits, class actions, or jury trials.

11.3 Legal Costs and Responsibility for Arbitration Fees

In the event of arbitration, the losing party shall be responsible for covering the full cost of arbitration, including all legal fees, filing fees, administrative costs, and attorney expenses incurred by both parties.

This means that:

• If the arbitrator rules in favor of the Company, the User shall bear the financial burden of the arbitration process, including legal expenses incurred by the Company.
• If the arbitrator rules in favor of the User, the Company shall be responsible for covering all arbitration-related costs.
• The arbitrator has the discretion to assign partial legal costs based on the circumstances of the dispute.

By accepting these Terms, the User understands and agrees that arbitration is the exclusive method for dispute resolution and that legal costs incurred during arbitration will be the responsibility of the losing party

12. Contact Information

For any inquiries or dispute resolution, contact RealtyOutreach.com at:

• 📧 Email: Contact Us
• 🏢 Address: 307 West 38th St, 27th Floor, New York, NY 10018